The situation: A business operating with a technology function that was creating risk rather than value. Cybersecurity vulnerabilities had left the business exposed. Fragmented systems were eroding margins. Leadership lacked real-time visibility into business performance. A two-year internal development investment had missed its market window and become obsolete.

The engagement: Transformation Executive.

What we did: Developed and implemented a two-year strategic roadmap. Diverted investment from the failing project. Restructured the team and replaced the core business platform. Secured professional IT management. Remediated cybersecurity risk. Established an AI governance framework to position the business for the next phase of technology adoption.

The results:

• $252k annualised savings

• 28% reduction in system costs

• 13% productivity improvement

• $400k technology programme delivered

• Cybersecurity risk remediated

• AI governance framework established