Case studies
Claims are easy to make. Proof is harder.
Three examples of how I’ve worked inside businesses to deliver change across growth, technology and governance.
Built the infrastructure for international expansion.
Fast-growing training organisation operating across four campuses and building an international student recruitment channel in India.
Challenge
Leadership, systems and reporting had not kept pace with growth
High compliance obligations across multiple regulators
No leadership layer beneath the owner
Offshore expansion required executive ownership
Solution
Made the infrastructure build the priority while improving performance across the established sites:
Built the HR function and the Executive leadership layer
Developed reporting frameworks to maintain compliance
Built the offshore marketing office and team in India, creating a new international revenue stream
From technology risk and margin erosion to a platform for performance.
A business operating with a technology function that was creating risk rather than value.
Challenge
Cybersecurity vulnerabilities left the business exposed
Fragmented systems were eroding margins
Leadership lacked real-time visibility into business performance
A two-year internal development investment missed its market window, becoming obsolete
Solution
Developed and implemented a two-year strategic roadmap
Redirected investment from the failing project
Restructured the team and replaced the core platform
Secured professional IT management
Established technology governance
Rebuilt a shareholder-led board for independent oversight and CEO succession.
Founder-led firm operating with a board comprised entirely of shareholders, embarking on a leadership transition under a new CEO.
Challenge
The board was entirely comprised of shareholders
Limited strategic focus and independence
A new CEO needed to be embedded
Financial leadership was lacking
Solution
Led the governance transformation from within:
Restructured the board from a shareholders table to an independent skills-based model
Managed complex CEO transition with directness and care
Secured financial leadership needed
Implemented a robust board evaluation framework